Frequently asked questions
You can order it via email, in person at our depot/centre that serves you. You can find it here.
We can carry all kinds of shipments from envelopes to pallets.
We can carry shipments with maximum value of 1,000,000 CZK including VAT.
In case of higher value it is possible to obtain additional insurance from your sales representative.
You can pay by cash or by card.
It is 250,000 CZK for domestic shipments and 5,000 EURO for shipments to Slovakia.
All shipments are automatically insured up to the value of 1,000,000 CZK including VAT. Insurance is included in the price.
Please contact our colleagues from the claims department at reklamace@toptrans.cz
Send email to zdenek.sliva@toptrans.cz. Current positions are listed on this page.
Yes, please contact our colleagues at poptavky@toptrans.cz
Shipments in insufficient packaging, cash, stamps, passbooks and check books, securities and other similar documents, precious metals, pearls and precious stones and articles made of them, valuables, documents, blueprints, business books, filing cabinets, data carriers and records thereon, art objects, explosives, weapons, ammunition, narcotic and psychotropic substances, radioctive substances, live animals and organisms, human or animal organs and remains, waste, goods subject to import/export embargo or any restriction, historical furniture
Put you address here, and you will see the contacts for sales representative responsible for your region.
The delivery time (with the exception of Bratislava, Nitra, Trenčín and Žilina, where the delivery time is 24 hours) is 48 hours. The period begins at 6 p.m. on the day of loading.